Refund Policy

Updated 7 January, 2021

Socialgrowers.com is dedicated to the success of its valued clients. We work tirelessly to carry out manual growth campaigns and ensure the highest levels of growth possible.

Although we spend the same amount of time on all campaigns in the each plan category, the growth can vary greatly depending on our client’s niche, content quality, content quantity and the targeting we have been given. For example, we might get slightly better results from a photographer’s account than an accountancy company’s account. The photographer is likely to be posting a lot of high quality images and therefor is going to grow a bit faster.

Due to the amount of work we put in to all of our campaigns, we provide refunds on a case-by-case basis. This means that we will refund clients when we have failed to grow their accounts. However, we do reserve the right to refuse refunds in other cases. If you are unhappy with the performance of your campaign, please reach out to our Customer Success team, who are available 24/7 to help investigate the issue and turn your campaign around. You can book a call with one of our Growth Experts or ask us to investigate it by email or Livechat.

We are dedicated to the success of your campaign and will do everything we can to help you reach your goals!

Thank you!